Shipping Policy

How Much Does Shipping Cost?

About Shipping
Country/Region Condition Shipping Method Processing Time Costs (SGD)
Singapore
-
Standard
1-2 Business Days
Free
Malaysia
Indonesia
Philippines
Thailand
Vietnam
Over $299 Free
0-0.5kg 11
0.501-1kg 18
1.001-2kg 28
2.001-3kg 45
over 3kg 53
Japan & Korea
Over $299 Free
0-0.5kg 11
0.501-1kg 15
1.001-2kg 21
2.001-3kg 35
over 3kg 53
Australia
Over $299 Free
0-0.5kg 18
0.501-1kg 26
1.001-2kg 50
2.001-3kg 75
over 3kg 75
ROW*
Over $299 Free
0-0.5kg 26
0.501-1kg 45
1.001-2kg 62
2.001-3kg 105
over 3kg 105

 

*If you are from other parts of the world (ROW*), please contact our live chat or email at customercare@fionasia.com to check if we ship to your country/region first.

Imported taxes and duties:

We need to make it clear to FION consumers again that consumers in any country or region need to bear import tariffs on their own. As the import tariffs vary from country to country (or region), FION does not bear import tariffs.

How can I track my order?

You will receive a package tracking number along with the tracking link once the item has been shipped. If you have any other questions, please contact our customer service at customercare@fionasia.com.