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Shipping Policy

How Much Does Shipping Cost?

*Delivery Time =Processing Time + Shipping Time

*If you are from other parts of the world, please contact our live chat or email at

Imported taxes and duties:

We need to make it clear to FION consumers again that consumers in any country or region need to bear import tariffs on their own. As the import tariffs vary from country to country (or region), FION does not bear import tariffs.


Owing to the current COVID-19 situation, shipping to all countries may be affected.

Where Do You Ship From?

We ship from Singapore, Hong Kong and mainland China based on our inventory.

How can I track my order?

You will receive a package tracking number along with the tracking link once the item has been shipped. If you have any other questions, please contact our customer service at